GDPR Information
Your rights under the General Data Protection Regulation
Our Commitment to Data Protection
spring-den is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page explains your rights as a data subject and how we comply with GDPR requirements.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual necessity: Processing is necessary to provide you with our courses and services
- Legitimate interests: We process data to improve our services and communicate relevant educational content
- Legal obligation: We process data to comply with applicable laws and regulations
- Consent: Where you have provided explicit consent for specific processing activities
Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format.
Right to Rectification
If your personal data is inaccurate or incomplete, you have the right to request that we correct or complete it.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, including when:
- The data is no longer necessary for the purpose it was collected
- You withdraw consent and there is no other legal basis for processing
- You object to processing and there are no overriding legitimate grounds
- The data has been unlawfully processed
Right to Restrict Processing
You have the right to request that we restrict processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another controller where technically feasible.
Right to Object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we have compelling legitimate grounds that override your interests.
Right to Withdraw Consent
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to withdrawal.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR. In the United Kingdom, the supervisory authority is the Information Commissioner's Office (ICO).
How to Exercise Your Rights
To exercise any of your GDPR rights, please contact us at [email protected] with your request. Please include:
- Your full name and email address associated with your account
- A clear description of which right you wish to exercise
- Any specific information or data you are requesting
We will respond to your request within one month, though this period may be extended by two additional months for complex requests. We will inform you of any extension and the reasons for the delay.
Identity Verification
To protect your privacy, we may need to verify your identity before fulfilling requests related to your personal data. We may request additional information to confirm your identity.
Data Protection Officer
For questions about data protection or to exercise your rights, you may contact our data protection team at:
Email: [email protected]
Address: spring-den, 15 Clerkenwell Road, London EC1M 5PA, United Kingdom
International Transfers
When we transfer your personal data outside the European Economic Area, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission
- Transfers to countries with adequacy decisions
- Other legally recognized transfer mechanisms
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Specific retention periods depend on:
- The nature of the data
- The purpose of processing
- Legal and regulatory requirements
- Legitimate business needs
Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you without human intervention.
Updates to This Information
We may update this GDPR information periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through our website and, where appropriate, via email.
For comprehensive information about how we collect, use, and protect your personal data, please also review our Privacy Policy.